Dear Aaron Powell,

I just have received your email and I'll have the hot water tap replaced man, do not worry. Now listen to me, that superintendent is a completely stupid. He never hears you when you need him. If you ask him a favor, he will just ignore it. I know this may sound weird for you, but that's the truth. Now about the money you mentioned in the email I can't do anything. If I were you, I would kill him. I know this won't solve your problem, but at least you won't have another headache. That's it man, if any problem appears, email me. See ya!

Yours faithfully,

Douglas Rocha